Deactivate License for NCache Enterprise .NET Core

If you wish to deactivate NCache .NET Core, you can do so through Command Line.

Online Deactivation

To deactivate, you need to have the Deactivation Key from Alachisoft Sales.

  • For license deactivation, approach the /opt/ncache/bin/activation folder of NCache, where the activation script is placed. Here's the command for that:
cd opt/ncache/bin/activation
Note

NCache is installed in the /opt/ncache folder by default.

  • In the Command Prompt, write the following command:
sudo ./activate -d -k XXXXXXXXXXXX
Note

-d indicates deactivation.

  • After running this command, you will be displayed with a confirmation message saying Your copy of NCache has been successfully deactivated.

Manual Deactivation

  • Through Linux Command line, go to the directory where the activation script is placed
cd opt/ncache/bin/activation
  • Execute the following command to generate the authorization code. This is specified with the -m parameter. The deactivation key (you got from Alachisoft) is provided with the -k parameter.
sudo ./activate -d -k XXXXXXXXXXXX -m

  • You will be prompted with a long encrypted text on the screen. This is the Deactivation Request Code.

  • Copy this to deactivate the license. You can do this two ways:

Method 1: Alachisoft Sales

  • Email this code to Alachisoft Sales at sales@alachisoft.com.
  • You will receive an email confirming that NCache has been deactivated.

Method 2: NCache Email Deactivation

  • On your web browser, open the following page:
    http://www.alachisoft.com/admin/customer_console/main.php

  • Enter your license key obtained from Alachisoft upon purchase of NCache and click Find.

  • The next page shows license details and related information. Click on the Deactivate NCache link.

  • On the next page, paste the Deactivation Request Code into the text box on this page and click Verify.

  • This opens up the Deactivation Data Verification page, which shows Product information, User Information and Machine Information.

  • Once you have verified that the information is correct, click on the Deactivate! button at the bottom of the page.

  • This opens up the Deactivation Result page, where you are prompted with a success message: Your copy of NCache has been successfully deactivated. If your license was not activated before you deactivated it, it will display a message that NCache License is not activated.

Licensing Command Properties

Properties Purpose
-k (Required) Specifies the License key you received from Alachisoft
-f (Required) Specifies first name of the user
-l (Required) Specifies last name of the user
-e (Required) Specifies email address of the user
-m Specifies manual deactivation
-r Specifies reactivation
-d Specifies deactivation

See Also

Activate License
Reactivate License
Evaluation Period Management