Deactivate License

You can deactivate your activated license using PowerShell tool Unregister-NCache:

To deactivate, you need to have the Deactivation Key from Alachisoft Sales.

PowerShell Deactivation

You can deactivate your activated license using PowerShell. NCache allows two deactivation modes: online and manual.

Search for PowerShell on Windows Start menu, right-click on the search result and select Run as Administrator.
Execute the following command, where the deactivation key (you got from Alachisoft) is provided with the -Key parameter.
```
Unregister-NCache -Key XXXXXXXXXXXX
```
On successful deactivation, you are prompted with a success message Your copy of NCache has been successfully deactivated.

Search for PowerShell on Windows Start menu, right-click on the search result and select Run as Administrator.
Execute the following command to generate the authorization code. This is specified with the -ManualDeactivation parameter. The deactivation key (you got from Alachisoft) is provided with the -Key parameter.
```
Unregister-NCache -Key XXXXXXXXXXXX -ManualDeactivation
```
You will be prompted with a long encrypted text on the screen. This is the Deactivation Request Code.
Copy this to deactivate the license. You can do this two ways:

Method 1: Alachisoft Sales

Method 2: NCache Email Deactivation

On your web browser, open the following page:
https://app.alachisoft.com/admin/customer_console/main.php
Enter your license key obtained from Alachisoft upon purchase of NCache and click Find.
The next page shows license details and related information. Click on the Deactivate NCache link.
On the next page, paste the Deactivation Request Code into the text box on this page and click Verify.
This opens up the Deactivation Data Verification page, which shows Product information, User Information and Machine Information.
Once you have verified that the information is correct, click on the Deactivate! button at the bottom of the page.
This opens up the Deactivation Result page, where you are prompted with a success message: Your copy of NCache has been successfully deactivated. If your license was not activated before you deactivated it, it will display a message that NCache License is not activated.