Reactivate License for NCache Enterprise .NET Core

The minimum number of licenses required for activation is 2 for a machine having up to 8 cores. However, after 8 cores, the number of licenses is incremented by 1 with every 4 cores added.

Once you have reached the limit specified for an additional license, you need to reactivate your existing license.

You can reactivate your license using the license key obtained from Alachisoft through the Linux Command line tool.

Online Reactivation

  • For online license reactivation, approach the /opt/ncache/bin/activation folder of NCache, where the activation script is placed. Here's the command for that:
cd /opt/ncache/bin/activation
  • In the Command Prompt, write the following command:
sudo ./activate -f <FirstName> -l <LastName> -e <EmailAddress> -k XXXXXXXX-XXXXXX-XXXXXXXX -r
Note

The -r command specifies reactivation.

  • The reactivation key will be provided to you by Alachisoft Sales.

  • After running this command, you will be displayed with a confirmation message saying "Thank you for the reactivation of license."

Manual Reactivation

To manually reactivate your license, you need to generate an activation request code to be sent to Alachisoft Sales in order to receive the activation authentication key from Alachisoft.

  • In Command Prompt, go to the /opt/ncache/bin/activation folder of NCache, where the activation script is placed. Here's the command for that:
cd /opt/ncache/bin/activation
  • In Command Prompt, write the following command:
sudo ./activate -r -f <FirstName> -l <LastName> -e <EmailAddress> -k XXXXXXXX-XXXXXX-XXXXXXXX -m
Note

The -m command specifies manual installation.

  • You will be prompted with a long encrypted text on the screen. This is the Activation Request Code.

  • Copy this code from the screen to obtain the Activation Authentication Key. You can do this two ways:

    Method 1: Get Key from Alachisoft Sales

    • Email this code to Alachisoft Sales at sales@alachisoft.com.

    • You will receive the Activation Authentication key from Alachisoft Sales. Save this key as it is to be used in the proceeding steps.

      Method 2: Get Key via NCache Email Activation

    • On your web browser, open the following page:
      http://www.alachisoft.com/admin/customer_console/main.php

    • Enter your license key obtained from Alachisoft upon purchase of NCache and click Find.

    • The next page shows license details and related information. Click on the Activate NCache link.

    • Paste the Activation Request Code into the text box on this page and click Verify.

    • This opens up the Activation Data Verification page, which shows Product information, User Information and Machine Information.

    • Once you have verified that the information is correct, click on the Activate! button at the bottom of the page.

    • This opens up the Activation Result page, showing the Generated Authentication Key. Save this key as it is to be used in the proceeding steps.

  • On Command Prompt, enter the following command using the generated authentication key against the -auth parameter.

sudo ./activate -auth <authentication_key>
  • On successful activation, you are prompted with a message Thank you for activating NCache.

Licensing Command Properties

Properties Purpose
-k (Required) Specifies the License key you received from Alachisoft
-f (Required) Specifies first name of the user
-l (Required) Specifies last name of the user
-e (Required) Specifies email address of the user
-m Specifies manual reactivation
-r Specifies reactivation
-d Specifies deactivation

See Also

Activate License
Deactivate License
Evaluation Period Management