Reactivate NCache License
NCache License needs to be reactivated on an already activated machine when the license period expires.
Note
Licenses will primarily be available as annual subscriptions, although you can contact Alachisoft Sales for perpetual license keys.
License Period Expiry
In the case of subscription-based licensing, the customer is notified 60 days before the license period ends. NCache provides an auto-renewal feature for the license which will check for the next subscription to allow the users get their license reactivated automatically.
Auto-renewal is ON by default and is tried by NCache Service on all cache servers 30 days before the license expiration.
If the user no longer wants to continue using the same machine in the next subscription period, they can manually turn off the auto-renewal. To disable auto-renewal, set the auto-renewal flag FALSE in the service configuration file found in NCache installations as follows:
- Alachisoft.NCache.Service.exe.config located in %NCHOME%\bin\service
The following configuration switches off the auto-renewal of the license for your machine:
<add key="NCacheServer.AutoRenewal" value="False"/>
After this, you need to restart NCache Service.
In case of manual activation or if auto-renewal is disabled, the user gets WARNING messages in Event Logs.
Note
- Auto-renewal starts 30 days before expiry.
- Manual renewal can be done at any time.
If the request for auto-renewal fails after the grace period (30 days after the activation key expires) ends, the user needs to manually activate NCache for the next period. To renew the license:
Get a new license period against the same license key. Contact Alachisoft Sales for this.
Once a new license period is obtained, activate your machines using a Register-NCache tool.
Command Line Reactivation for NCache License
You can reactivate your license using the license key obtained from Alachisoft. NCache provides Register-NCache tool along with a Reactivate parameter to reactivate your license. NCache provides two reactivation modes, online and offline.
Online Reactivation
NCache reactivation can be performed in online mode when an internet connection is available on the server. The Reactivate parameter is used to reactivate your license. Just follow the steps below:
- In PowerShell, execute the following command, by specifying the license key and the
Reactivateparameter.
Register-NCache -Key xxxxxxxx-xxxxxx-xxxxxxxx -FirstName John -LastName Smith -Email john@yourdomain.com -Company your_company_name -Server 20.200.20.38 -Reactivate
- On successful reactivation of your license, you are prompted with a success message.
Offline Reactivation
NCache license can be reactivated in offline mode when an internet connection is not available on the server by specifying the ManualActivate parameter. Just follow the steps below:
- In PowerShell, execute the following command to generate your Activation Request Code URL by providing the license key, and specifying Reactivate and
ManualActivateparameters.
Register-NCache -Key xxxxxxxx-xxxxxx-xxxxxxxx -FirstName John -LastName Smith -Email john@yourdomain.com -Company your_company_name -Server 20.200.20.38 -ManualActivate
You will recieve an Activation Request Code URL in the form of a long encrypted text on the screen.
Copy this URL from the screen to another machine that has Internet access. It will open the Activation Data Verification page.
Once you have verified that the information is correct, click on the Activate button at the bottom of the page.
This will redirect you to the Activation Result page showing the Activation Authorization Code.
Copy the Activation Authorization Code back to this machine and execute the following cmdlet in PowerShell by specifying the Activation Authorization Code against the
AuthCodeparameter.
Register-NCache -AuthCode xxxxxxxxxxxxxx -ManualActivate
- On successful reactivation, you will recieve a success message.